DELIVERY + SHIPPING
CLICK + COLLECT
Please refer to Contact Us for store hours.
Please Note | There will be a delay in the dispatch of online orders placed between midday Thursday, 21st December 2023 - Monday, 8 January 2024, while our online team take a well-deserved break. Normal dispatch of online orders will resume on Monday, 8 January 2024.
Online orders are dispatched Monday to Friday weekly.
Online orders are not dispatched on public holidays. Should your order be placed on a public holiday, please allow another two days for dispatch.
Within New Zealand
We offer a standard courier service.
For orders over $150, we offer free delivery.
Please note | Bulky or oversized items may be excluded from free delivery or may incur additional freight charges over and above our standard delivery fees.
Please refer to individual product pages where it is noted if a product is bulky or oversized.
Once purchased, we will contact you with the freight cost for such products.
Should you require a freight quote before purchase, please get in touch with our Online store. Contact Us
For orders under $150, charges are as follows:
The standard delivery fee for Auckland is NZ$6 (this covers Albany, Drury, Howick, Airport, Henderson and everywhere within that area).
The standard delivery fee for the rest of New Zealand is NZ$10
Our Standard delivery fees include rural delivery. Please allow an additional two days for rural delivery.
Our couriers are unable to deliver to Post Office boxes.
Shipping rates (via international courier through NZ Post, which provides both tracking and insurance coverage) are detailed below.
All additional duties and taxes are payable by the purchaser.
Japan / China NZD$95
India / United Arab Emirates / South Africa NZD$175
These shipping destinations can be specified at the checkout.
Please note that these freight costs only apply to orders under 5kgs.
For orders with bulky items or over 5kgs outside of New Zealand, please get in touch with our Online Store. Contact Us