Shipping policy

 

We offer the following delivery options

- Click and Collect from our St Heliers or Havelock North stores available every day that we are open.

- Courier, further details below.

Our online orders are dispatched Monday to Friday. They are not dispatched on public holidays.

Within New Zealand we offer a standard courier service.

For orders over $199, we offer free delivery. This flat rate excludes bulky items. Please see individual product pages to see if an item is oversized.

For orders under $199 charges are as follows:

Standard delivery fee for Auckland is NZ$6 (this covers Albany, Drury, Howick, Airport, Henderson and everywhere within that area). This flat rates excludes bulky items. Please see individual product pages to see if an item is oversized.

Standard delivery fee for the rest of the North Island is $10, South Island $12, Rural Delivery $15. This flat rate excludes bulky items. Please see individual product pages to see if an item is oversized.

Rural Deliveries may take an additional 2 days.

Our couriers are unable to deliver to Post Office boxes.

Delivery costs outside New Zealand

Shipping rates (via International courier through NZ Post which provides both tracking and insurance cover) are detailed below.  

All additional duties and taxes are payable by the purchaser.

United Kingdom / Ireland / Spain / Italy / Germany / Switzerland   NZD$105

Australia NZD$45

Japan / China  NZD$95

India / United Arab Emirates / South Africa   NZD$175

These shipping destinations can be specified at the checkout.

Please note that these freight costs only apply to orders under 5kgs.

For orders with bulky items or over 5kgs outside of New Zealand please contact us directly and we will arrange a quote for you. Email online@crisphomeandwear.co.nz

Please allow up to 5 working days for delivery following receipt of payment. Rural deliveries may take an additional 2 days for delivery.